Is this with the relay out on the bench or in the vehicle wiring harness?
If you get a voltage on the IGN and SOL with the relay on the bench with nothing connected to those terminals, I think it is time to open up than can o'worms and see just what is in there.
You've lost the "warranty" by hooking it up. SOmething is going on in there that just doesn't make sense.
Anyone else got an idea??????